The verdict is in: Canadian customers are demanding a digital future for their automotive purchasing and leasing experiences. Digital platforms are capable of providing superior user experiences. Clearly, customers are growing more adamant about making their car acquisition a frictionless experience, leading more of them to pursue digital options. However, digital transactions for car sales present a few unique logistical differences between retail and other sectors. This white paper will map out the future of auto lending, and provide insight into the consequences and opportunities of digital lending.
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