Cross-Sector Roundtables
Loan Servicing Roundtable
Loan Servicing Roundtable is a group of servicing, collections, and operations leaders focused on borrower outcomes, regulatory compliance, performance optimisation, and the responsible use of AI across the loan lifecycle.
53
Companies
Overview
The CLA’s Loan Servicing Roundtable is made up of leading banks, credit unions, fintechs, and specialty finance companies in Canada. The goal of this group is to work on strategies to advance collections for companies across the lending spectrum in Canada.
Visit the CLA’s Calendar to view all upcoming Roundtables.
To inquire about joining this roundtable, reach out to info@canadianlenders.org.
Please note: it is important that CLA members do not engage, under the auspices of the CLA, in coordinated behaviors or practices that restrict competition or target competitors who are not members of the CLA. It is critical that CLA staff and CLA members abide by these guidelines which are designed to avoid not only actual wrongdoing but also the appearance of wrongdoing. To that effect, CLA members should generally refrain from sharing with each other any confidential sensitive commercial information such as pricing, capacity, expansion, business plans etc.
Members
Dallas Dodd
Creative Director
Mustapha Darbaj
Co-Founder
Amir Tajkarimi
Chief of Staff
James Muhato
Co-Founder
Gayle Ramsay
Chief Data & Analytics Officer (SVP) and Head, Customer Lifecycle Management
Jeffery Pilon
Vice President of Operations
Greg Bellamy
COO
Mike Galpin
President | CEO
Amanda Bafaro
Chief Risk Officer & General Counsel
Sabrina Anzini
Executive Vice President and Chief Legal Officer
Hamid Akbari
Chair of the Board
Christian Laroche
President & CEO
André Leblanc
General Manager
Jitin Bindish
Senior Vice President, Solutions. Americas
Tricia Frost
Vice President of Account Management
Priya Gajapathy
Senior Manager, Technology and Transformation
Kelvin Acuna
Senior Manager, Lending Support
Sean Quagliani
CEO | Co-Founder
Gigi Ligons
Sr. Director of Client Services
FICO
Scott Mcniece
SVP, Collection and Servicing
Sammy Shen
Head of Product, Communication Solutions
David Himmel
Director of Enterprise Partnerships
Cathy Magoutis
Director, Valuations
Monica Ruffo
Founder
Maria Tilotta
Executive Vice President
Leonardo Vannelli
Co-Founder and Finance Director
Jordan Redlin
President
Victoria Abramson
Growth Marketing Lead
Malcolm Jussawalla
Senior Manager Fintech Investments and Partnerships
Jimmy Beauregard
CEO | Co-Founder
Eugene Pratasenia
Founder | President
Frederic Roy
Country Manager
Tara Skewes
Director of Business Development
Nino Rendic
VP Client Solutions
Dan Stallone
Managing Director
Adrian Uthayagumaran
Co-Founder & CEO
Hamza Mhadi
Founder, CEO
Su Ning Strube
Chief Growth Officer/Chief Product Officer
Ahmad Sobh
CEO
Giancarlo Agostino
SVP Opereations
Teyjes Virmani
Founder & CEO
Jag Khangura
Managing Director
Meseret Haileyesus
CEO
Christos Maranis
Deputy CEO
Michael King
Director Business Development
Roundtable Events
Past
Aug
13
August 13, 2025
Aug
21
August 21, 2024
Sep
8
September 8, 2022
Jan
14
January 14, 2026
Participating Companies
53 companies are represented in this roundtable, including members whose individual staff are kept confidential on this page.
FICO
Navigator Limited
